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HarukaBaseLOCAL WELCOME
JAPAN ARRIVAL SUPPORT
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ARRIVAL SUPPORT

From the airport to your first address.

English-speaking help with your meeting point, taxi coordination, and flight changes. Arrive with a clear plan for getting where you need to go.

Ask about airport pickup
Airport pickup driver holding an Alex Carter name board
HarukaBase support feeJPY 7,800

Taxi fare and other provider costs are separate.

WHAT WE HANDLE

Local coordination.
Explained in English.

  • Airport and terminal confirmation
  • Name-board meet-up arrangement
  • Japanese communication with the taxi provider
  • Flight-delay coordination where possible
  • 7 days of WhatsApp arrival support

WHAT IS PAID SEPARATELY

Taxi fare, tolls, parking, waiting, and route changes are actual costs. The final quote depends on your route, timing, luggage, and provider availability.

You receive an itemized quote before payment. Your final arrangements depend on availability and confirmation.

Compare individual & combined plans

YOUR NEXT STEPS

A simple way forward.

01

Share your arrival

Tell us the airport, flight, first address, passengers, and luggage.

02

Review your plan

We confirm availability, the meeting point, and an itemized quote.

03

Confirm and arrive

After confirmation and payment, follow your meet-up instructions. Contact us if the plan changes.

WHERE WE CAN HELP

Your airport.
Your first destination.

We coordinate arrivals at Narita and Haneda, and check availability for Kansai, Itami, New Chitose, and other airports on request.

Narita · TokyoHaneda · TokyoKansai · Osaka / KyotoItami · OsakaNew Chitose · Hokkaido

Understand the taxi estimate.

  • The JPY 2,000 name-board meet-up fee is included in the taxi estimate.
  • Bookings from 22:00 to 05:59: additional JPY 3,000.
  • Peak holiday pricing: +40% on the base route estimate.
  • One extra stop under 20 km: +JPY 2,000; 20–30 km: +JPY 3,000.
  • Longer or multiple stops, unusual luggage, tolls, parking, and other changes require review.
Estimate your taxi cost
If your flight is delayed

We coordinate where possible. The response and any cost changes depend on provider rules, airport arrival time, driver availability, and other conditions. Review the current cancellation policies before confirming.

Cancellation and refund policies

LET’S PLAN YOUR START

Tell us what’s ready.
We’ll help with the rest.

Choose a little support or bring the pieces together.
See an itemized quote before you decide.

Get a free quoteEnglish-speaking support · No payment at inquiry

Taxi estimate

Estimate your total before you ask.

This is only an estimate. HarukaBase sends the accurate total after checking route, time, luggage, and taxi availability.

Actual-cost items

Included automatically: The ¥2,000 name-board meet-up fee is already included in the taxi estimate.

For extra stops over 30 km, multiple stops, unusual luggage, or special routes, HarukaBase will confirm the actual cost before payment.

Base taxi route estimate-
Peak holiday pricing-
Late-night / early-morning-
Name-board meeting service (included)-
Extra route stop-
HarukaBase support fee¥7,800
Estimated total with support-

Estimate note: final pricing may change because of route, tolls, parking, waiting time, luggage, traffic, season, or taxi-company availability. We send the accurate quote before confirmation.